Ordering and Frequently Asked Questions
How much are your tents?
£395.00 plus shipping. Packaging and delivery is £25 within most of the UK. POA for the islands and Highlands of Scotland
How do I order?
Please ring us to check for availability prior to making any transaction. Thank you.
If ordering from the UK use the PayPal "Add to Basket" button. PayPal accepts your credit or debit card. You do not require a PayPal account to make purchase. The cost of using paypal is an additional £15, this is the amount that we are charged. We prefer receiving payment by cheque or direct bank transfer for this reason.
If ordering from elsewhere please contact us for shipping costs. Once we have agreed the shipping fee you can then send payment via PayPal direct to info@wild-thyme-tents.com.
Telephone us, and we will discuss your requirements, and answer any questions you may have. If you wish to proceed, we will take a verbal order over the phone. This secures your order for seven days until we receive your cheque for the full amount. A deposit of £100 secures your tent for a mutually agreed period. On receipt of your cheque we will send you confirmation of your order, and a receipt. Your tent will be despatched within one week by special courier. Delivery costs will depend on where you live in the country. We can advise you of these before you make a purchase.
How long will it take before I get my tent?
We can usually get a tent delivered within a week of placing the order, a little longer during our busiest times. Currently we are waiting for new supplies and cannot deliver any tents before June 30th 2009
Are your tents water proof?
All our tents are water proof and rot proof . However, they still need to be treated with care, i.e. put away thoroughly dry, and not over handled when wet. They are fire retardant and meet the British standard safety requirements. If you are thinking of purchasing a canvas tent from elsewhere make sure it is fire retardant.
Is there anywhere I can see your tents?
Our tents will be on show at:
- The Gaia Tribe Camp 27 May-1st June 2011 www.thegaiatribe.co.uk
